At HyperPerformaxon, we collect information that helps us provide better cloud server management services. This happens when you visit our website, create an account, or interact with our educational resources.

We gather personal details you provide directly — things like your name, email address, company information, and technical requirements. When you contact us at our New Taipei City office or call +886222722181, we keep records of these conversations to serve you better.

We also collect technical information automatically — IP addresses, browser types, device information, and how you navigate through our platform. This helps us understand what works well and what needs improvement.

Your data serves specific purposes that directly benefit your experience with our cloud server management platform. We don't use it for unrelated marketing or sell it to third parties.

Most importantly, we use your information to deliver our educational content and technical support services. When you enroll in our learning programs scheduled for autumn 2025, your details help us customize the experience and track your progress.

We also analyze aggregated data to understand trends in cloud computing education. This helps us develop better teaching methods and stay current with Taiwan's growing tech industry needs.

We're selective about who gets access to your information. Most of the time, we keep your data within our organization and only share it when absolutely necessary.

Sometimes we work with trusted service providers who help us run our platform — things like cloud hosting services, email systems, and analytics tools. These partners can only use your data for the specific services they provide to us.

We might share information if required by Taiwan law or legal processes. If a government agency or court requires disclosure, we'll comply with valid legal requests while protecting your interests wherever possible.

If HyperPerformaxon ever merges with another company or gets acquired, your data would transfer as part of that business transaction. We'd notify you beforehand and ensure the new owner follows similar privacy practices.

You have significant control over your personal information. Taiwan's privacy laws, along with our own policies, give you several important rights that you can exercise anytime.

To exercise these rights, contact us at contact@hyperperformaxon.org or visit our office at No. 101, Guixing Rd, Banqiao District, New Taipei City. We'll verify your identity and respond within reasonable timeframes.

Security isn't just about technology — it's about processes, training, and constant vigilance. We've built multiple layers of protection around your data.

All information travels between your device and our servers using strong encryption. Our databases are protected with access controls that limit who can see what information. Only employees who need access for their jobs can view personal data.

But security is a shared responsibility. Use strong passwords, don't share your login credentials, and let us know immediately if you notice anything suspicious with your account.

We don't keep your data forever. Different types of information have different retention periods based on legal requirements and business needs.

When we delete data, it's gone permanently from our active systems. Some backup copies might exist for a short time, but we ensure complete removal within 90 days of the deletion request.

While our primary operations are based in Taiwan, some of our service providers operate internationally. When your data leaves Taiwan, we ensure it receives equivalent protection.

We use contractual safeguards and work only with providers who meet strict privacy standards. Any international transfers comply with Taiwan's Personal Data Protection Act and applicable international frameworks.

Most of your data stays within Taiwan's borders. When international transfers are necessary for service delivery, we'll inform you and provide options to limit such transfers where technically feasible.

Privacy practices evolve with technology and regulations. We review this policy regularly and update it when necessary to reflect changes in our practices or legal requirements.

When we make significant changes, we'll notify you through email and prominent notices on our website. Minor updates might only be reflected in the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our services after changes indicates your acceptance of the updated terms.